Privacy Policy

Effective Date: October 1, 2026
Company Name: Donald R. Rice, DDS PC

1. Introduction

Donald R. Rice, DDS PC (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy applies to information collected online from users of this website and through interactions with our services, including SMS/MMS communications.

This policy explains what information we collect, how we use and share it, how we protect it, and the choices you have regarding your personal information. It also describes our SMS/MMS messaging practices in connection with applicable laws, messaging regulations, and Twilio’s A2P 10DLC requirements.

2. Information We Collect and How We Use It

We collect information directly from users, through web server logs, and through cookies and similar technologies. We may also collect information related to SMS/MMS communications.

We use this information primarily to provide a personalized online experience that delivers relevant information, resources, and services. We also use it to:

  • Respond to inquiries and provide customer support.
  • Communicate with you about our services.
  • Send transactional or promotional messages with the appropriate consent.
  • Administer, protect, analyze, and improve our website and services.
  • Comply with legal and regulatory requirements.

We do not share information you provide except as described in this Privacy Policy or when we believe in good faith that the law requires it.

User-Supplied Information

If you fill out the contact form on this website, we may ask you to provide personal information, such as your email address, name, phone number, state, and other contact details. We only require an email address on the contact form.

If online chat is available through this website, you may also be asked to provide information when participating in a chat.

Please do not submit confidential, proprietary, or sensitive personally identifiable information, such as your Social Security number, date of birth, driver’s license number, credit card information, bank account information, or other financial information (collectively, “Sensitive Information”). If you submit Sensitive Information, you do so at your own risk, and we will not be liable to you or responsible for the consequences of your submission.

We use information submitted through a contact form or online chat to respond to your inquiry. We may also use it to communicate with you in the future, subject to applicable consent requirements. You may opt out of future communications as described below.

Messaging Data

We may collect information related to SMS/MMS communications, including message content, timestamps, delivery status, and records of your messaging consent and preferences.

Web Server Logs and Usage Data

When you visit our website, we may track information about your visit and store it in web server logs, which are records of activities on our sites. Our servers automatically capture and save this information electronically.

Examples of information we may collect include:

  • Your unique Internet protocol address.
  • The name of your Internet service provider.
  • The town or city, county or state, and country from which you access our website.
  • The kind of browser or computer you use.
  • The number of links you click within the website.
  • The date and time of your visit.
  • The web page from which you arrived.
  • The pages you viewed on our website.
  • Searches or queries you conducted through our website.
  • Other information about how you interact with our website or services.

This information helps us administer the website, analyze its usage, protect the website and its content from inappropriate use, and improve the user experience.

3. Cookies and Similar Technologies

Our websites and applications may use cookies and similar technologies to store and track information about you and provide a customized experience.

Cookies are small pieces of data sent to your browser from a web server and stored on your computer. We use them to recognize you, help you navigate our websites, understand which pages visitors use, and save preferences so you do not have to reenter them during each visit.

Most browsers are initially set to accept cookies. However, you can configure your browser to notify you when you receive a cookie or disable cookies.

If you disable cookies, some website features may not function properly. For more information about managing cookies, visit All About Cookies.

You can also refuse Flash cookies using Adobe’s Flash management tools. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy.

4. Third-Party Services and Advertising

We may use services hosted by third parties, including Adobe Site Catalyst, to help provide our services and understand how visitors use our website.

These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. When these services collect information, they do so anonymously and in the aggregate to provide information such as website trends without identifying individual visitors.

We may also use third-party services to display relevant content, products, services, and advertising. These third parties may use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the Internet. They may use this information to provide measurement services, help us understand your interests, and retarget advertisements based on your previous visits to this website.

We do not share your personal information with third-party advertisers, ad servers, or ad networks.

You may be able to opt out of certain third parties’ collection and use of information for advertising purposes by visiting:

See the “Cookies and Similar Technologies” section above for additional information about controlling cookies.

California Do Not Track

Our web services do not alter, change, or respond to Do Not Track (DNT) requests or browser signals.

As described above, we track user activity through web server logs, cookies, and similar technologies. Web server logs help us analyze website usage and improve the user experience. Cookies help us provide a customized experience and present relevant advertising.

5. SMS/MMS Messaging and Consent

By providing your phone number and separately opting in to our messaging program, you consent to receive SMS/MMS messages from Donald R. Rice, DDS PC about the subjects described when you opt in. Providing your phone number alone does not constitute consent to receive promotional messages.

Message Types

Depending on the messaging program you select, messages may include:

  • Customer support updates.
  • Account notifications.
  • Other transactional communications.
  • Promotional communications, only with your separate express written consent.

Message Frequency: Message frequency may vary.

Message and Data Rates: Message and data rates may apply.

Consent and Opt-In Methods

We may collect messaging consent through:

  • Website forms.
  • Verbal agreement for informational or transactional messages.
  • Written consent, including digital forms.

Promotional messages require express written consent. Verbal agreement alone does not authorize promotional messages.

Consent applies only to the sender and message subjects identified when you opt in. Consent to informational or transactional messages does not automatically authorize promotional messages.

Consent is not a condition of purchase.

SMS Opt-Out and Help

You may opt out of SMS/MMS communications at any time by replying STOP to any message.

After you opt out, you may receive one final message confirming your opt-out. You will not receive additional SMS/MMS messages unless you provide new consent to subscribe again.

For assistance, reply HELP or contact us at (303) 399-4444.

6. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information, mailing lists, or other user data.

We do not make your personal information available to unaffiliated parties except as described below:

  • Service providers: We may share information with agents, website vendors, contractors, and service providers, including messaging platforms such as Twilio, that use it on our behalf to deliver services or in connection with their relationship with us.
  • Referrals: If we cannot assist with your dental needs but know an unaffiliated dental professional or practice that may be able to help, we may refer you and share information you provided with that party, subject to applicable law and the mobile-information and messaging-consent restrictions below.
  • Legal requirements and protection: We may disclose information when required by law, to legal authorities, in matters of public safety or policy, or when we believe in good faith that disclosure is necessary to protect our rights or property.
  • Business transfers: We may disclose information as necessary in connection with a transfer of our business assets, such as an acquisition by another practice or liquidation during bankruptcy proceedings, subject to applicable law and the messaging-consent restrictions below.

Mobile Information and Messaging Consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or transfer SMS/MMS opt-in data or consent to third parties or affiliates for their own messaging or marketing purposes. This restriction applies to the referral and business-transfer provisions above.

We may provide messaging service providers with the information necessary to operate our messaging program on our behalf. Those providers are not authorized to use that information for their own marketing or promotional purposes.

7. Data Security

We implement reasonable and appropriate safeguards to protect your personal information from accidental loss and unauthorized access, use, disclosure, or misuse.

However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

8. Data Retention

We retain your information only as long as necessary to:

  • Provide services.
  • Comply with legal obligations.
  • Resolve disputes.

9. Your Rights and Communication Choices

Depending on your location and applicable law, you may have rights to:

  • Access your personal information.
  • Request correction or amendment of your information.
  • Request deletion of your information.
  • Withdraw consent.

You may opt out of future communications from us at any time. Contact us at (303) 399-4444, or use the contact form or mailing address listed on our website, to:

  • Ask what information we have about you, if any.
  • Change or correct information we have about you.
  • Ask us to delete information we have about you.
  • Withdraw consent or opt out of future communications.

For SMS/MMS communications, you may also reply STOP, as described above.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If our information practices change significantly, we will post those changes on this page. Updates will include a revised effective date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our information practices, contact us using the phone number below, or the contact form or mailing address listed on our website.

Donald R. Rice, DDS PC
Phone: (303) 399-4444